US IT Hardware · Updated September 2026
Call +1 (551) 421-5162 (Mon-Fri, 9am-5pm), use the live chat on any page, or send us a message. By email: [email protected] for quotes and purchase orders, [email protected] for returns and warranty claims, [email protected] for everything else. We reply to most messages within one business day.
US IT Hardware · Updated September 2026
Contact us as soon as you can: email [email protected] with your order number, the part's serial number and what's wrong, and we'll issue an RMA within 2 business days. We may ask for some troubleshooting steps first. A part confirmed dead on arrival is replaced under our Standard 30-Day Warranty and we pay the return shipping; replacements ship by standard ground. If testing finds no fault, or the issue is compatibility with your system, it's treated as a normal return, and a $10 testing fee may apply. See our Warranty Policy and Return Policy.
US IT Hardware · Updated September 2026
We don't provide technical support such as firmware updates, troubleshooting or RAID setup; that comes from the part's manufacturer. We're glad to help you confirm the right part number before you order, and if a part turns out to be defective, we handle it under warranty.
US IT Hardware · Updated September 2026
Search the manufacturer part number printed on the label of the part you're replacing, or listed in your server's iLO or iDRAC inventory. An exact part number match takes care of compatibility. If you only have the server model, send it to us and we'll identify the correct part and any approved alternatives.
Opening hours
Mon-Fri, 9am-5pm