Question 1

Do you work with resellers and MSPs?

Accepted Answer

Yes. Resellers and MSPs buy from us regularly. For volume pricing or repeat orders, request a quote or set up a business account.

Question 2

Can you ship an order straight to my customer?

Accepted Answer

Yes. Enter your customer's address as the shipping address at checkout and keep your own details as the billing address. If the parcel needs special handling, such as no pricing paperwork inside, ask us before you order and we'll confirm what we can do.

Question 3

How does warranty work on parts I resell?

Accepted Answer

Our Standard 30-Day Warranty covers parts bought from US IT Hardware as listed on your order, from the delivery date. Claims come through you as the buyer, with your order number and the part's serial number, and we handle them under our Warranty Policy. Orders of 10 or more of the same part count as bulk purchases and may be non-refundable once completed, though replacements still apply.

Resellers

Do you work with resellers and MSPs?

Can you ship an order straight to my customer?

How does warranty work on parts I resell?

Need help finding the right part? Fill out the form and we'll get back to you.